Betfred Review

Betfred

Betfred
5.9

NEW ACCOUNT OFFER

6/10

    LIVE STREAMING

    6/10

      SITE DESIGN

      6/10

        WITHDRAWAL SPEED

        6/10

          CUSTOMER SERVICE

          6/10

            Pros

            • Good sign up offer
            • Best odds guaranteed
            • Better than average daily promotions

            Cons

            • Pushing too many casino games
            • Slow payments
            • Poor navigation
            • Lack of loyalty bonuses
            • Bad design of racecards

            Betfred Review Summary

            When performing our Betfred review, we looked at 5 main factors which we believe are integral to any good sportsbook or online bookmaker; New Account Offer, Site Design, Live Streaming, Withdrawal Speed, Customer Service.

            Our biggest issues with Betfred were down to their poor site design and the speed of withdrawals.

            However on the plus side, they offer best odds guaranteed and they have a decent sign up offer.

            If you are already an account holder at Betfred, please take 30 seconds to rate and review Betfred here.

            This will help other readers make a decision on whether it is worth their while to join or simply avoid certain bookmakers.

            Betfred Free Bet New Account Offer

            If you register a new account with Betfred you can avail of a £30 free bet. To qualify for the £30 free bet you must first placed a £10 bet on one of their sports markets and then you will receive a £30 free bet within 48 hours of your bet being settled. The main points to note about the free bet offer is

            • Only for UK customers
            • You must stake your first £10 free bet on cumulative odds greater than 2.0 (Evens)
            • Your first bet must be settled within 30 days of opening an account
            • Customers who deposit through Neteller, Skrill or Ukask are excluded.
            • Free bet stake is not returned with winnings

            Betfred Live Steaming

            Betfred Live Streaming channel only includes streaming of Uk and Irish horse racing. To watch a live steam you must be logged into Betfred and have placed a bet on the race you want to watch. You need to have placed a bet with the equivalent total stake of £1 or €1 per race (depending on your account’s currency). For a single, the minimum bet to stream the race is £0.50/€0.50 each way, or £1/€1 win. For multiple bets, minimum stakes range from £/€1 to £/€8 dependent on the type of bet you choose. For example you require a minimum stake of £/€6 if you want to watch all races in your Lucky 63 bet.

            BetFred Site Design

            We feel that the design of Betfred’s website is poor. The homepage itself isn’t too badly designed but the main issue is with the horse racing betting markets and the betslip.

            The horse racing racecards and betting markets look like they have been designed by a junior college web developer.

            The betslip doesn’t look much better and the inability for the betslip to scroll down the page when you are selecting your multiple bets is annoying.

            Betfred Withdrawal Speed

            Being so used to Bet365 nearly instant withdrawal speeds, it was quite the shock to have to wait so long for Betfred to process it. It was a week before I saw the money back in my account. Also make sure that for every bookmaker you sign up to that you have the correct “know your customer” documentation so that it will speed up the process.

            This involves sending a copy of a photo id and a “proof of address” letter to confirm where you live. This can be a bank statement or a utility bill. Bookmakers ask for these to catch fraud accounts.

            Betfred Customer Service

            We have no complaints about the customer service at Betfred. They were polite and answered their live chat in a timely fashion. Nothing exceptional but nothing bad either.

            Summary

            Betfred may not be the best bookmaker out there but it definitely is not the worst. If you are willing to accept slow withdrawals and poor design, then the offering of best odds guaranteed along with some decent daily promotions makes up for those downfalls.

            If you are already an account holder at Betfred, please take 30 seconds to rate and review Betfred here.

            Click here to visit Betfred if you are not already an account holder.

            Remember to come back here and rate it when you get a chance.

            40 Responses to Betfred Review

            1. NEW ACCOUNT OFFER

              1.5

              LIVE STREAMING

              7.7

              SITE DESIGN

              7.7

              WITHDRAWAL SPEED

              4.2

              CUSTOMER SERVICE

              1.6

              I signed up for the new account offer but have to say that waiting for 48 hours for them to add my free bet was a bit of a joke. I signed up for the Grand National and wanted to place my first bet and my free bet for the Grand National.

              I know it’s one of the busiest days of the year, but surely they can automate these free bets to save all this hassle!

            2. NEW ACCOUNT OFFER

              7.8

              LIVE STREAMING

              8.9

              SITE DESIGN

              4.2

              WITHDRAWAL SPEED

              4.3

              CUSTOMER SERVICE

              8.3

              I don’t use BetFred’s website as much as i’d like for the simple reason that the minimum bet amount is 50p ? If I wish to place a singles bet that us the minimum amount yet on PaddyPower you can even do a 10p singles bet ? Think they should lower the minimum bet amount – i actually started out betting online with BetFred too…..PaddyPower just seems to give more/better options at times ?

            3. NEW ACCOUNT OFFER

              7.3

              LIVE STREAMING

              1.5

              SITE DESIGN

              1.5

              WITHDRAWAL SPEED

              5

              CUSTOMER SERVICE

              10

              Didnt like the site design and the streams kept buffering. Other than that i thought it was ok, but im sticking with bet365. Didnt get the chance to withdraw :(

            4. NEW ACCOUNT OFFER

              6.8

              SITE DESIGN

              3.6

              CUSTOMER SERVICE

              4.5

              Not the greatest live chat. Operators seem to just want give very generic and scripted answers. Wouldn’t be surprised if it was automated.

            5. NEW ACCOUNT OFFER

              4.6

              LIVE STREAMING

              6.8

              SITE DESIGN

              2.2

              WITHDRAWAL SPEED

              5.3

              CUSTOMER SERVICE

              5.4

              Would rather use skybet betfred too basic website

            6. LIVE STREAMING

              0.6

              SITE DESIGN

              4.3

              CUSTOMER SERVICE

              1.5

              Wasn’t made aware of promotion’s so lost out on betting.when i deposited money for bingo didn’t get the bonuses as promised feel I didn’t get a fair deal with betfred. feel when you contact them about it there’s a lame excuse one a full house one night never got paid out cos of a computer hitch so moment in time I’m very unimpressed with betfred as a whole.as for streaming on horse’s it works sometimes.

            7. WITHDRAWAL SPEED

              0.1

              I signed up for the deposit £10 get £50
              They never gave me instructions on how to claim it, I used the code 10get50 or whatever it was and NEVER got the bonus, I contacted the company and they responded, they where quite blunt in the response, the games are clearly their own games I made 2x £5 bets on one of their slots and got nothing in return, the whole system is a shambles, but anyway… they are the usual online group that want to confuse you to get your money and fob you off.
              I contacted them about the £50 bonus was and was told this exactly in an email from them (copy and pasted from email)
              [ the bonus was available for you and the instructions on the bonus are very clear, if you have nay issues regarding the bonus you should contact us prior to spending any funds so we can resolve it for you. ]
              This clearly meant, tough luck. As they are ignoring me after it.
              There was no instructions, and after reading this I went back and checked and not did I see any results,
              I then emailed again asking them could they credit the bonus to my account, they have now began to ignore my multiple emails just trying for a basic response.
              I have been with other company’s and this one is the clear one in the crowd that wants to take your money then fob you off, as a business owner i have learnt one thing in the industry, you can only screw someone once! And that one person you screw will talk to another person.
              Betfred going to develop a horrid reputation,
              All I asked was the offer I was offered when I joined the site, but because I made the mistake they clearly want you to make they refused to fund me.
              Better sites online

              One more thing, the reviews on this site give betfred a rating of 8, go down through these comments, they are all 1 and 2 stars,
              They clearly have paid for that 8 rating, that or have people/bots giving them good reviews, betfred, society is not stupid, I imagine your company will not have the balls to reply to this comment or attempt to give me the £50 you tricked me out of. you know exactly what kind of company you are. Your as dodgy as the crooked looking del-boy man in your advert. Success

            8. SITE DESIGN

              0.2

              WITHDRAWAL SPEED

              4.5

              Minimal information on race cards – at least major races for major meetings could show jockey, trainer and draw.
              Trying to look at bet statements is a nightmare. Just a bald total figure nothing broken down in constituent parts, such as doubles and trebles and when a rule 4 has been applied, and for what percentage. Quite often it says ‘won’ beside a loser if the whole bet gives a return. Settling is also a bit slow, but that is not so important.
              However, what I do like is 1. that they are the only web sit I know of that does a Union Jack, a bet I used to enjoy in the days of visiting a betting shop decades ago nd 2. their Price Boost feature.
              New account offer did not apply to me.
              Most bookmakers now offer best odds guaranteed, and Betfred does too.
              I don’t use live streaming ans I have access to ATR and RUK.

            9. NEW ACCOUNT OFFER

              4.8

              LIVE STREAMING

              8.8

              SITE DESIGN

              7.7

              WITHDRAWAL SPEED

              9.1

              CUSTOMER SERVICE

              8.2

              The only real criticism I have is the lack of choice in football goals galore.

            10. NEW ACCOUNT OFFER

              5.8

              LIVE STREAMING

              6.2

              SITE DESIGN

              7.7

              WITHDRAWAL SPEED

              8.6

              CUSTOMER SERVICE

              7.6

              Sky bet beat you,they give you starting price if it beats the price you have taken

            11. NEW ACCOUNT OFFER

              1.3

              LIVE STREAMING

              7.3

              SITE DESIGN

              7.1

              WITHDRAWAL SPEED

              7

              Very poor tolerance to winning punters. Will close your account in a flash if they don’t like your betting style. I have had 5 accounts closed in less than a year through using friends and relatives, Very unforgiving and little feedback to as why.

            12. NEW ACCOUNT OFFER

              5

              LIVE STREAMING

              5

              SITE DESIGN

              2

              WITHDRAWAL SPEED

              5

              CUSTOMER SERVICE

              1

              Placed a bet with this mob that won bet they refused to pay me out at the bigger starting price as advertised on the BOG promotion? When I queried this they informed me it was a trading decision and it was final! My gripe is they should have informed me about this before I placed the bet as the BOG offer influenced my decision to bet with them in the first place? Poor customer service who hide behind their terms and conditions rather than give you a straight answer. They boast about treble the odds for one winner on a lucky 15 however will not pay BOG on this bet making it shocking value should you get more than one winner? The fact that the homepage resembles a video arcade tells you what kind of customers they are trying to attract?

            13. NEW ACCOUNT OFFER

              9.7

              LIVE STREAMING

              7.3

              SITE DESIGN

              9.9

              WITHDRAWAL SPEED

              9.7

              CUSTOMER SERVICE

              9.3

              My fav online bookie for so many reasons & I have all the betting apps on my phone, hands down has the best promotions & it’s so easy to navirgate around the site.
              A joy to use!

            14. NEW ACCOUNT OFFER

              8

              LIVE STREAMING

              4.8

              SITE DESIGN

              5.5

              WITHDRAWAL SPEED

              6

              CUSTOMER SERVICE

              8

              The customer service has always been quite good and efficient.
              The site itself is quite basic, especially when you compare then information shown against other bookmakers’ websites. This is not always a bad thing though, as you can sometimes have too much data to look at.
              My main gripe is that although they often advertise best odds guaranteed, this does not apply to Lucky 15/31/63 bets, which can be quite annoying.

            15. NEW ACCOUNT OFFER

              6

              LIVE STREAMING

              6.7

              SITE DESIGN

              6.6

              WITHDRAWAL SPEED

              9.8

              CUSTOMER SERVICE

              9.7

              Great offers and multi sports. One of the beat. Web design could be improved.

            16. NEW ACCOUNT OFFER

              0.7

              LIVE STREAMING

              5.5

              SITE DESIGN

              8.7

              WITHDRAWAL SPEED

              9.9

              CUSTOMER SERVICE

              5.1

              Opened new account and deposited money and wagered money. But still waiting for welcome bonus.

            17. seriously Betfred on line is a crap company treats customers horribly when something goes wrong and its not youre fault,won’t listen to you & rips you off of £344 closes youre account then tells you youre not welcome anymore on Betfred when youve done nothing wrong.I call that injustice and a con I can’t give them a rating after what they’ve done to me.

            18. 2 things. The 1st. Have you ever noticed that 80% of the time that the best odds races always get non runners so rule 4’s apply but the problem is you are supposed to have best odds GUARANTEED so how can this be with a rule 4??? Also its like they know which races are likely to have the most non runners.

              2nd the new SCOOP 6 soccer. Nobody will get the jackpot but if you think you might. Here is a tip. Do the same scores on a lucky63 to a 4p stake cost £2.52 you will win over £250,000 without doing a extra one. The odds on getting it up is around 4 million to one and it does not even roll over. The 2nd week when 2 people got 4 if you did a 50p 4 fold you would have got 5 times the amount.

              so pick you own teams 6 matches from 55 games to a 4p stake Lucky 63 @ william hills corals ladbrokes paddy power and win bigger.

              out of 10 scoop 6 soccer. -10 stupid bet.

            19. NEW ACCOUNT OFFER

              5.5

              LIVE STREAMING

              8.6

              SITE DESIGN

              2.9

              WITHDRAWAL SPEED

              4.2

              CUSTOMER SERVICE

              3.1

              Small print T’s and C’s on opening offer caught me out, but customer services, whilst quite standoffish gave a second chance at the offer.

            20. NEW ACCOUNT OFFER

              1.5

              SITE DESIGN

              7.6

              CUSTOMER SERVICE

              3

              Hi
              Some time is good working but today i am not happy because all slection is bad for me

            21. NEW ACCOUNT OFFER

              6

              LIVE STREAMING

              6.5

              SITE DESIGN

              6.1

              WITHDRAWAL SPEED

              4.5

              CUSTOMER SERVICE

              6.5

              slow on payment returns,better odds elsewhere
              but still a top bookie

            22. I was a Betfred customer for quite some time until I was introduced to Bet365 and found there was no turning back.(Horse racing is my main interest)
              Just look at how Bet365 look after their customers besides how their whole site is so easy to use.
              Information relating to all betting is so detailed and easy to read.
              Streaming is generally good and I find a minimum 50p bet is acceptable to access.
              Total fairness to its customers,free bets,cash back into your account and you can even cash out before your bet has completed…thats what I call fairness.
              Finally I have nothing but praise for the Bet365 customer service staff who have always been polite,efficient totally fair and generous each time I have contacted them,on a few occasions due to my own mistakes !

            23. NEW ACCOUNT OFFER

              4.4

              WITHDRAWAL SPEED

              5.5

              I have had a few problems with them not paying out competition bonuses/puttng restrictions on me and not telling me.

              Most recently I entered a 10 pound risk free on their games, lost the 10 pound and queried why they hadn’t paid out. They told me I hadn’t opted in, which is a lie, because I am experienced at this and always double checked. Most other companies would provide decent customer service. I.e apologise, put it down to computer fault and/or pay out a good will bonus. Betfred don’t. Avoid if you value great customer service like Sky, Betfair and Paddy Power.

            24. NEW ACCOUNT OFFER

              8.2

              LIVE STREAMING

              9.2

              SITE DESIGN

              9.1

              WITHDRAWAL SPEED

              9.1

              CUSTOMER SERVICE

              9.6

              I have yet to use betfair

              • The worse bookie on the internet, I was banned after just a few bets without any reasons. It’s time these bookies were made to take everyone’s bets, otherwise why have they got a licence. They only want losing customers. How is that a fair platform.

            25. NEW ACCOUNT OFFER

              8.9

              LIVE STREAMING

              4.8

              WITHDRAWAL SPEED

              0.7

              CUSTOMER SERVICE

              0.7

              Betfred were happy when I was loosing, I then had a small win and they then froze my account so that I could only place single bets at a minimum amount.I would ring customer services but they would just state that this was how it is. I am so disappointed I do not use the account.

            26. I joined Betfred before I realised that they do not take bets under 50 pence
              so you carn’t put small accumalators on a lot of punters are on pension and carn’t afford big bets all the time,so they don’t get my recommended friends or anything and have probably lost a lot of punters because of this.

            27. Went into bet fred shop in bootham york last saturday when the pushes were on . Wrote a slip for £100 double pushed out to 5/2 told could only have £10 on the double . Told that was for everybody .Is this a major bookmaker or just another cowboy outfit. Have never been refused before. Won’t be going to a bet fred again

            28. NEW ACCOUNT OFFER

              8.6

              LIVE STREAMING

              7.4

              SITE DESIGN

              8.5

              WITHDRAWAL SPEED

              6.8

              CUSTOMER SERVICE

              6.6

              great new account offer and brilliant that i can put on 5p dbles, trebs etc

            Rate and review here

            Happy Readers

            Could you send tips via email please and how much is it to join?

            R. Jenkins via email

            Mr Jenkins, all tips are free!